Recrute Com Pvt. Ltd.

Customer Care Executive

Recrute Com Pvt. Ltd.

Ahmedabad, Gujarat, India

₹15,000 - ₹30,000 monthly

Fresher Full Time Permanent Day shift

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Job Description

Key Responsibilities:

  1. Respond promptly and professionally to customer inquiries via phone, email, and chat.
  2. Resolve product or service issues by clarifying the customer’s complaint, determining the cause, and offering appropriate solutions.
  3. Maintain detailed records of customer interactions, feedback, and actions taken.
  4. Coordinate with internal departments to resolve customer concerns efficiently.
  5. Follow up to ensure customer issues are resolved to their satisfaction.
  6. Provide accurate, valid, and complete information by using the right tools and resources.
  7. Build sustainable relationships and trust with customers through open and interactive communication.
  8. Identify and escalate priority issues to the appropriate team members.
  9. Continuously improve customer service quality through feedback and training.
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Job Role
Position

Executive

Job type

Full Time, Permanent

Working Type

on-site

Shift

Day shift

Job requirements
Experience

Fresher

No. of Opening

10

Education

Undergraduate, Graduate

Skills

PHP, Written Communication Skills

Job Specifications
Benefits

Provident Fund, Paid sick time, Leave encashment, Annual Bonus

Bonus

Yearly bonus

Field/Industry

FMCG - Other

About Company
Name

Recrute Com Pvt. Ltd.

Work Location

Shantipura Circle, South Bopal, Ahmedabad, South Bopal Ahmedabad, Ahmedabad, 382345, Gujarat, India

Job posted by Recrute Com Pvt. Ltd.

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