Alpha-e Barcode Solutions Pvt. Ltd.

Customer Relationship Executive

Alpha-e Barcode Solutions Pvt. Ltd.

Ahmedabad, Gujarat, India

₹15,000 - ₹20,000 monthly

Max. 1 Years Full Time Permanent Day shift

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Job Description
  1. Monitor and provide strategy for performance improvement with logged calls, performance metrics, revenue metrics
  2. Monitor relationships with existing customers through CRM systems,
  3. Inform clients of unforeseen delays or problems.
  4. Handle the processing (task) with accuracy and timeliness.
  5. Responding to calls/tasks/complaints from customers and give after-sales support when requested.
  6. Provide software technical telephone and remote/online support.
  7. Good analytical and reporting skills with good communication skills
  8. Generate &Analyze the report of the task whether it has been solved within pre define timeframe or not.
  9. Manage customer callings whenever it requires
  10. Review the task management system by taking feedback from the customer,
  11. Reporting to the Support/Sales Manager or Team Leader on daily basis,
  12. Responsibility will be variable; it may change as per requirement and performance


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Job Role
Position

Junior

Job type

Full Time, Permanent

Working Type

on-site

Shift

Day shift

Job requirements
Experience

Max. 1 Years

No. of Opening

2

Education

Graduate, Postgraduate

Skills

React Native, Salesforce, PHP

Job Specifications
Field/Industry

IT Industries

About Company
Name

Alpha-e Barcode Solutions Pvt. Ltd.

Work Location

819,Times Square Arcade, Nr. Baghban Party Plot, Thaltej-Shilaj Road, Ahmedabad, 380059, Gujarat, India

Job posted by Alpha-e Barcode Solutions Pvt. Ltd.

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