Webtunix AI

Customer Success Manager

Webtunix AI

Mohali, Punjab, India

₹25,000 - ₹55,000 monthly

Fresher Full Time Permanent Day shift

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Job Description
  1. Build strong long-term customer relationships.
  2. Onboard new customers and ensure smooth adoption.
  3. Provide product support and training.
  4. Monitor success metrics & customer health scores.
  5. Address customer issues proactively.
  6. Coordinate with sales & product teams for improvements.
  7. Build churn-reduction strategies and retention plans.
  8. Report customer insights to leadership.
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Job Role
Position

Manager

Job type

Full Time, Permanent

Working Type

on-site

Shift

Day shift

Job requirements
Experience

Fresher

No. of Opening

1

Education

DCD - Diploma in Communication Design, Graduate

Skills

CRM Tools, Communication, Relationship Management, Problem-solving

Job Specifications
Field/Industry

IT Industries

About Company
Name

Webtunix AI

Work Location

E-331, Phase 8B, Industrial Area, Sector 74, Sahibzada Ajit Singh Nagar, Mohali, 140307, Punjab, India

Job posted by Webtunix AI

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