START-UP SAHAY PRIVATE LIMITED

Customer Support Executive

START-UP SAHAY PRIVATE LIMITED

Ahmedabad, Gujarat, India

₹15,000 - ₹20,000 monthly

Fresher Full Time Permanent Day shift

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Job Description
  1. Handle customer queries through call, chat, or email
  2. Provide accurate information about products/services
  3. Resolve complaints and ensure customer satisfaction
  4. Maintain records of customer interactions and actions taken
  5. Follow communication scripts, guidelines, and processes
  6. Escalate unresolved issues to the concerned department
  7. Coordinate with internal teams for faster issue resolution
  8. Perform follow-ups to ensure issues are closed
  9. Maintain service level standards (SLA) and productivity metrics
  10. Collect customer feedback and share insights with the team
  11. Prepare daily/weekly customer service reports


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Job Role
Position

Executive

Job type

Full Time, Permanent

Working Type

on-site

Shift

Day shift

Job requirements
Experience

Fresher

No. of Opening

1

Education

Graduate, Postgraduate, B.A. General - Bachelor of Arts (B.A.) – General, BBA - BBA (Bachelor of Business Administration)

Skills

Google Cloud, R, C

Job Specifications
Field/Industry

General / Other

About Company
Name

START-UP SAHAY PRIVATE LIMITED

Work Location

B-304, Ganesh Glory 11, Jagatpur Road, Near BSNL Office, Gota, Ahmedabad, 382470, Gujarat, India

Job posted by START-UP SAHAY PRIVATE LIMITED

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