Club Mahindra Resort - Dwarka, Gujarat

GRE (Guest Relations Executive) – Front Office

Club Mahindra Resort - Dwarka, Gujarat

Dwarka, Gujarat, India

₹15,000 - ₹20,000 monthly

Fresher Full Time Day shift

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Job Description
  1. Welcome guests during check-in and check-out procedures.
  2. Handle guest queries, requests, and complaints professionally.
  3. Ensure a memorable and personalized guest experience.
  4. Coordinate with housekeeping and other departments for guest requirements.
  5. Assist VIP guests and manage special arrangements.
  6. Maintain guest records and feedback reports.
  7. Provide information about hotel facilities, services, and local attractions.
  8. Monitor guest satisfaction and implement service recovery when required.
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Job Role
Position

Executive

Job type

Full Time

Working Type

on-site

Shift

Day shift

Job requirements
Experience

Fresher

No. of Opening

1

Education

DHM - Diploma in Hotel Management

Skills

Multitasking, Good Communication and Interpersonal Skills, Coordination skills, Adaptability & Problem-solving

Job Specifications
Field/Industry

General / Other

About Company
Name

Club Mahindra Resort - Dwarka, Gujarat

Work Location

National Highway No 8, National Highway No 8, Dwarka, 361335, Gujarat, India

Job posted by Club Mahindra Resort - Dwarka, Gujarat

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