DHIR TOYOTA

Service Advisor for 4-Wheeler Brand

DHIR TOYOTA

Jamnagar, Gujarat, India

₹15,000 - ₹25,000 monthly

Fresher Full Time Permanent Day shift

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Job Description
  1. Greet and assist customers visiting the service center.
  2. Schedule and manage vehicle service appointments efficiently.
  3. Listen to customer complaints or concerns and accurately communicate them to the service technicians.
  4. Provide customers with cost estimates, service timelines, and maintenance advice.
  5. Follow up with customers post-service to ensure satisfaction and collect feedback.
  6. Promote additional services, extended warranties, and accessories where appropriate.
  7. Maintain accurate service records, invoices, and documentation.
  8. Handle customer queries, complaints, and escalations professionally.
  9. Keep updated with new car models, technical updates, and service procedures.
  10. Coordinate with other departments (sales, parts, finance) to ensure seamless customer experience.
Read More

Job Role
Position

Senior

Job type

Full Time, Permanent

Working Type

on-site

Shift

Day shift


Job requirements
Experience

Fresher

No. of Opening

2

Education

Graduate, Postgraduate, DME - Diploma in Mechanical Engineering, B.Tech ME - B.Tech in Mechanical Engineering, BE Civil - Bachler of Enjoining in Civil Engineering, Diploma in Mechanical Engineering, BE in Mechanical Engineering

Skills

React.js, Salesforce, HTML, PHP


Job Specifications
Field/Industry

General / Other


About Company
Name

DHIR TOYOTA

Work Location

105/2/2, NEAR ISKON TEMPLE, DHUNVAV HAPA, Jamnagar, 361120, Gujarat, India


Job posted by DHIR TOYOTA

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