BlueBit Technologies

Support Executive

BlueBit Technologies

Surat, Gujarat, India

₹12,000 - ₹25,000 monthly

Max. 3 Years Full Time Permanent Day shift

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Job Description
  1. Provide technical support to clients via call, email, chat, or ticketing system.
  2. Diagnose and troubleshoot basic hardware, software, and network issues.
  3. Install and configure software applications as per client requirements.
  4. Record, track, and manage support issues through the ticket management system.
  5. Escalate unresolved issues to senior support staff or development teams.
  6. Assist users with system navigation, updates, and configurations.
  7. Coordinate with internal teams to ensure timely issue resolution.
  8. Maintain documentation for support processes, FAQs, and solutions.
  9. Ensure excellent customer satisfaction and professionalism in communication.
  10. Perform periodic system checks, updates, and maintenance tasks.
Read More
Job Role
Position

Executive

Job type

Full Time, Permanent

Working Type

on-site

Shift

Day shift

Job requirements
Experience

Max. 3 Years

No. of Opening

8

Education

BSC(IT), B.Tech, BCA

Skills

PHP

Job Specifications
Field/Industry

IT Industries

About Company
Name

BlueBit Technologies

Work Location

Infinity Tower, 801-802 & 823-824, Lal Darwaja Station Rd, near Railway Station, Surat, 395003, Gujarat, India

Job posted by BlueBit Technologies

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