Customer Care Executive

Recrute Com Pvt. Ltd. - Recruitment Agency

Ahmedabad, Gujarat , India

Full-time Permanent Fresher Min ₹180,000 to Max ₹360,000 Yearly

Day shift

Job Description

Key Responsibilities:

Respond promptly and professionally to customer inquiries via phone, email, and chat.
Resolve product or service issues by clarifying the customer’s complaint, determining the cause, and offering appropriate solutions.
Maintain detailed records of customer interactions, feedback, and actions taken.
Coordinate with internal departments to resolve customer concerns efficiently.
Follow up to ensure customer issues are resolved to their satisfaction.
Provide accurate, valid, and complete information by using the right tools and resources.
Build sustainable relationships and trust with customers through open and interactive communication.
Identify and escalate priority issues to the appropriate team members.
Continuously improve customer service quality through feedback and training.

Job Role

Position

Executive

Job type

Full-time , Permanent

Working Type

on-site

Shift

Day shift

Job requirements

Experience

Fresher

Education

Undergraduate, Graduate

Gender

Any Gender

No. of Opening

Skills

Customer Care, Communication

Job Specifications

Benefits

Provident Fund, Paid sick time, Leave encashment, Annual Bonus

Bonus

Yearly bonus

Field/Industry

FMCG - Other

About Company

Name

Recrute Com Pvt. Ltd.

Work Location

Shantipura Circle, South Bopal, Ahmedabad, South Bopal Ahmedabad, Ahmedabad, 382345, Gujarat, India

Job posted by Recrute Com Pvt. Ltd.

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